Shipping/ Exchange Policy
Orders are expected to ship in 3-5 business days, unless otherwise noted (i.e. pre-sale items, etc.). Tracking information will be sent to you via email and packages will be shipped through USPS. You can track the package at any point through the tracking information sent.
Orders that are marked "delivered" by USPS are no longer the responsibility of The Gameday Chic and will not be replaced. It is recommended you check with your local Post Office branch to check status and/or file a claim for the missing package. Often times, packages are marked "delivered" by mistake while still in transit. If your order is marked delivered but is not received and you have waited several days and/or contacted the local PO, and you are still interested in receiving the product, please contact us for a discount on the replacement order.
International orders that go missing in transit are not the responsibility of The Gameday Chic and also will not be replaced.
Orders that are unable to be delivered and are sent back to The Gameday Chic HQ will be issued a discount code to be used toward another purchase, less any shipping costs.
We accept exchanges within 15 days of your purchase if the item is unwashed, unworn & in the same condition as you received it with any tags attached. As soon as your item is received back to us, we will issue you a code for the original order value (minus shipping) to be used as a store credit. Customer is responsible for ALL shipping fees.
Customer is responsible to enter in the correct mailing address at checkout. If you made a mistake, please contact us ASAP and if your order has not been shipped yet, we will do our best to update your shipping otherwise your order will go out as it was entered by you. Packages that are returned to us for an insufficient address will be issued as a STORE CREDIT to customer minus any shipping costs.
The Gameday Chic is not responsible for lost or stolen packages and will not be refunded or exchanged. Please contact your local post office if this happens and coordinate with them on next steps. Once your package leaves our warehouse, it is out of our control and we can only go by what the tracking information says.
SALE ITEMS are final sale and cannot be exchanged.
Please email us to set up your exchange.
*If you receive a damaged, defective or incorrect product, please contact firstname.lastname@example.org, provide your order number and we will instruct you on how to move forward in ensuring that you receive the correct product.