FAQ's

Do your shirts fit true to size?
They run slightly larger than typical women's shirts and slightly smaller than typical men's shirts. We recommend ordering your normal size for a regular fit, or sizing down for a more fitted look.  
Where are you based?
Chicago, IL but our fulfillment partner is located in Chatsworth, CA. We do not offer local pick up or have a storefront. 
What is your store's exchange and return policy?
Due to the small scale of our business all sales are final. We can not accept returns or exchanges for any reason. If your order is damaged, contact us and we will take care of it! We are not responsible for loss or delay due to the postal service.
"I entered the wrong shipping address or need to edit my order. Can I change it?"
An address cannot be edited after it has already shipped. We recommend contacting the shipping service to see if they are able to assist you further. If an address is incorrect and a package cannot be delivered, it will be returned to us. Upon receiving the returned package, we will issue you a store credit. If you would like the items shipped to the correct address, place a new order.
If you need to edit your order AFTER you have already placed it, we will do everything we can to edit it for you, but if your order has already gone into production, we cannot edit it.  Please double check your items before placing your order.
What if there's an issue with the item I received?
If your item is damaged or the incorrect item was sent, please contact us first via email (hello@thegamedaychic.com) and we will resolve your problem as soon as possible. 
How long will it take to receive my order? 
All orders ship 3-7 days after that order has been placed. U.S. orders should arrive 3-5 business days after items have been shipped. International shipping may take anywhere from 1-12 weeks. You will get a shipping notification after your order has shipped (check your spam folder if you do not receive one). Please make sure your shipping information is correct during check out. We will not refund or replace items, if they are sent to the wrong address. 
*We are not responsible for loss, damage, or delay*
Do you ship internationally?
Yes! But please be patient on the delivery dates. USPS international tracking may take a few days to show up in the system, and not all countries' postal services keep this information updated, so tracking on international orders may be missing or incomplete. International buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Orders can take anywhere from 2 -12 weeks to be delivered. 
What if my order was lost/never delivered/etc?
Unfortunately we do not have any control over packages once they leave our fulfillment center. If you have any questions about your order after it has shipped, please contact your local post office.
Do you offer wholesale?
Yes! Please contact us at hello@thegamedaychic.com for any wholesale inquiries. 
 
If you can't find what you're looking for, please send us an email at hello@thegamedaychic.com